How to Revert to a Previous Version of a Document
1. Navigate to the ticket.
2. Click "Review"
3. Click the menu to the left of the document title.
4. Click "Revert to the previous version"
5. Click "Revert"
6. The previous version of the document has been restored.
How to View All Previous Versions of a Document
7. Click the menu to the left of the document title.
8. To view all previous versions click "Previous Versions."
9. You can view the version by clicking the arrow to the right of the document title.
10. Click here to navigate to a different version
11. Click "Other Versions"
12. To exit the previous version view, Click the x.
